This website is operated by our business. Throughout the site, the terms "we", "us" and "our" refer to our business. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site, you engage in our "Service" and agree to be bound by the following terms and conditions.
01
Overview
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
02
Online Store Terms
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
03
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
04
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.
This site may contain certain historical information provided for your reference only. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information on our site.
05
Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service without notice.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
06
Products or Services
Certain products or services may be available exclusively online through the website and may have limited quantities, subject to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your monitor's display of any colour will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice at our sole discretion.
We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
07
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.
08
Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. We may also, in the future, offer new services and/or features through the website which shall also be subject to these Terms and Conditions.
09
Third-Party Links
Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.
10
User Comments, Feedback and Other Submissions
If you send creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy.
11
Personal Information
Your submission of personal information through the site is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
12
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.
13
Prohibited Uses
You are prohibited from using the site or its content:
For any unlawful purpose or to solicit others to perform unlawful acts
To violate any international, federal, provincial or state regulations, rules, or laws
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses or any other type of malicious code
To collect or track the personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
To interfere with or circumvent the security features of the Service
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
14
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products and services delivered to you are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind.
In no case shall our business, directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.
15
Indemnification
You agree to indemnify, defend and hold harmless our business and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
16
Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the country within which this business is operated.
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
17
Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.
Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
18
Contact Information
Questions about the Terms and Conditions should be sent to us via our contact details provided on the website.
I received great service throughout my time with The Foot Lab for my ingrown toenail. Claire was the podiatrist that looked after me during my treatment here and she did a great job with everything from the consult up until the aftercare following my toenail surgery.
Claire and the team are always friendly and the service is always top notch!
Claire recently did a nail surgery for me and kept me informed the whole way through as well as giving great aftercare whenever I have questions or need advice.
Would throughly recommend
I had a nail surgery here recently and I couldn't ask for a better experience. No pain throughout and left me pain free. Clare the surgeon was great, and i would 100% recommend to anyone having the surgery.
I would 100% recommend The Foot Lab. I came in with an issue with my toe. After an initial appointment with James who put me at ease and helped figure out a plan, I was back in a week later for toenail surgery.
Discovered podiatry late in life.
Fab service here and I would recommend it to anyone.
My regular podiatrist is Claire and she is a star!
Excellent service from the initial appointment and recommended treatment to the comprehensive follow through. Gemma explained everything thoroughly and took time to walk me through the problem and the approach to treating. My pain is gone and I'm confident in what I need to do to strengthen my foot and be in a good position going forward.
Claire has gone above and beyond treating my son - initial consultation, toe surgery and superb after care: Expert care from start to finish. Absolutely exceptional. Thank you so much.
I have been using the footlab for a number of years now and I couldn't recomend it more!! I have really dry hard skin which results in pain when walking but with the help from Claire my feet feel so light and smooth. 5 star service every time!!
Really love coming here, and have for years! I see Claire and can't recommend her enough. Always lovely and my feet feel fantastic afterwards.
Claire worked wonders with my feet and made me feel human again, not an easy task I can assure you when I spend 12 hours plus a day in work boots. The service is second to none with great conversation which makes the time fly by all too quickly. Looking forward to my next appointment. 10/10
I've been a regular here for about eight months, visiting every four weeks or so, and it's become my go-to podiatry clinic after trying others that didn't quite meet my expectations. I can be quite particular and value attention to detail, so finding the right practitioner and place takes time. Gemma and her team have truly earned my trust - they're professional, attentive, and always handle any concerns with politeness, efficiency, and a reassuring level of care.
I have been seeing Claire to help me and she is fantastic! Claire makes you feel so comfortable whilst your having any procedure done! The receptionist staff are so lovely and welcoming too! I'd highly recommend the foot lab to anyone!
Gemma and the team are absolutely brilliant. From making appointments to having treatments the whole process is lovely. Everyone is professional and kind . I have been a customer a while now and cannot recommend enough. I love my visits xx
We've been going to the Footlab for years as a family, my parents even drive down from Scotland to go for treatment. They recently helped us out massively with an injured toenail my autistic son had which prevented him from having major surgery. We are lucky to have such a highly qualified, award winning team in our little town. Amazing care. Dawn
Gemma has been my podiatrist for the last 5 years; she is highly professional, courteous and fastidious in all her work. During this period, Gemma has improved the health/condition of my feet. I would have no hesitation in recommending Gemma (and her colleagues) to anyone who needs specialist first class podiatry care.
I first went to the Footlab a few years ago, as I had lower back pain (I know not my feet)!. However, it turned out that my feet were turning in can't remember the exact name for it. I got some made to measure insoles and what a difference I no longer have the back pain. I also go for medical pedicures now and again and it feels like you are floating on air when you are finished.
Everyone is so friendly and nice.
Fantastic clinic, both my daughter and I have been and both experiences we were give. gold star service. I wouldn't go anywhere else now and have recommended to may friends and family who have used the clinic. ⭐Bonus as well they sell my favourite brand of flip flops...Archie's!
I have been going to Gemma for around 5 years , she looks after my feet as I have diabetes and need extra attention . She is absolutely amazing at her job looks after me and my feet every 6 weeks I would not go else where , would definitely recommend the foot lab 100%
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